Warranty
🛡️ The Zimm-Zamm® Limited Lifetime Warranty
At ZIMM-ZAMM®, we build gear like a tank. We believe you should only have to buy your backyard games once. That’s why we stand firmly behind our craftsmanship with a Limited Lifetime Warranty on the core structural components of your game set.
What is Covered (The Lifetime Guarantee)
We warrant the heavy-duty metal pole, base connectors, and primary structural hardware against defects in materials and workmanship for the lifetime of the original purchaser. If a steel component bends, snaps, or breaks due to a manufacturing defect during normal gameplay, we will replace it free of charge.
What is Not Covered (The "Limited" Part)
Because Zimm-Zamm® is built for high-energy training and intense play, certain components will naturally experience wear and tear over time. This warranty does not cover:
- The tether ball and nylon rope assemblies (Replacement ball kits are available on our shop).
- Cosmetic weathering, surface scratches, or minor rust resulting from being left outside permanently in severe weather elements.
- Damage caused by misuse, modifications, or using the set for anything other than its intended gameplay.
How to Make a Claim
If a structural piece fails, simply reach out to our team at SUPPORT@ZIMMZAMMSPORTS.COM with your original order number and a photo of the issue. We Build For You, and We Guarantee For All!